Privacy Policy

Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you contact us, such as your name, email address, and any other details you include in your message.

• Contact email: [email protected]
• Phone: +64 3 442 77 11
• Address: 76 Victoria Street, Christchurch, New Zealand

Information Collected Automatically

When you visit our site, we may automatically collect certain technical information, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

• This information is used to improve site performance and user experience.
• We do not use this information to identify you personally without your consent.

How We Use Your Information

We use the personal information we collect to respond to your enquiries, improve our website and content, and comply with legal obligations.

• To communicate with you regarding your questions or requests.
• To analyse site usage and enhance the visitor experience.
• To maintain the security and integrity of our website.
• To meet any legal or regulatory requirements.

Cookies and Tracking Technologies

Cookie Usage

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather aggregate usage data.

• Cookies are small text files stored on your device.
• We may use essential cookies for site functionality and analytics cookies to understand visitor behaviour.
• No personal information is stored in cookies without your consent.

Managing Cookies

You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the site.

• Most browsers allow you to refuse or accept cookies.
• You can also delete cookies already stored on your device.
• For more information, refer to your browser's help documentation.

Third-Party Services

We may use third-party service providers to help operate our website, such as hosting, analytics, or email services. These providers may have access to personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

• We do not sell, rent, or trade personal information to third parties.
• Third-party providers are contractually required to protect your information.
• We may disclose information if required by law or to protect our rights.

Data Storage and Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

• We store information on secure servers with restricted access.
• We regularly review our security practices.
• We cannot guarantee absolute security of data transmitted to our site.

Your Rights Under New Zealand Privacy Law

Under the New Zealand Privacy Act 2020, you have the right to request access to and correction of your personal information held by us.

• You may request a copy of the personal information we hold about you.
• You may ask us to correct any inaccurate information.
• We will respond to your request within a reasonable timeframe.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date.

• We encourage you to review this page periodically.
• Material changes will be highlighted where appropriate.
• Continued use of the site after changes constitutes acceptance.